Shipping policy
Shipping Policy
Processing Time All orders are processed within 2–3 working days. Bespoke framing orders may require additional time — we will contact you with an estimated completion date.
Delivery We deliver across the UK using tracked courier services. Estimated delivery times once dispatched:
- Standard delivery: 2–3 working days
- Express delivery: 1–2 working days (where available)
Packaging All items are carefully packaged to ensure they arrive in perfect condition. Framed pieces and signed memorabilia are wrapped and boxed to gallery standard.
Tracking Once your order has been dispatched, you will receive a confirmation email with tracking information.
Local Collection Collection from our Essex studio is available by appointment. Please contact us to arrange.
International Shipping We currently ship to UK addresses only. Please contact us if you require international delivery and we will do our best to accommodate.
Damaged in Transit If your item arrives damaged, please refer to our Returns & Refunds Policy.
For any shipping queries, contact us at mark@darlingpictureframing.co.uk.